Entry 5: Phone Conversations (Jan 23)

On this class, we learn about some phrases useful for phone conversations, like "wait a second, could i speak with....?, one moment please, can i take/leave a message? " and things like that. They're very useful because in the business world, we will need to speak by phone, and they're necessary. We also listen to rude and friendly pronunciations about the phrases, so, we will be able to do the intonation to be friendly. 

This is my problem, sometimes I talk like rude and isn't my fault, because my voice sound angry, so I will be careful with the intonation. 

I think that talking by phone is easier than talk face to face, because you can think what you will answer, and you can take notes if the person says something important or interesting, and you can do another activity at the same time of the call.